.. _howto-contact:

Contact the SRU team
--------------------

.. start-canonical-contact-admonition

.. note:: **Canonical employees**: private messages and private channels are
   generally not appropriate for communicating with the SRU team, unless
   exceptionally you must communicate confidential information such as customer
   or partner specifics.

   If you are involved in Ubuntu development, Canonical's Ubuntu Engineering
   policy requires you to be available on the appropriate public Ubuntu
   development channels during your usual working hours.

.. end-canonical-contact-admonition

If you do not have upload access to the archive, you should ask your
sponsor for help in the first instance. If you don't have a sponsor, you
can `ask a patch
pilot <https://discourse.ubuntu.com/t/ubuntu-patch-pilots/37705>`__ or
try asking generally on `#ubuntu-devel on
Libera.Chat <https://wiki.ubuntu.com/IRC>`__, or the
`ubuntu-devel-discuss <https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss>`__
mailing list. See
`SponsorshipProcess <https://wiki.ubuntu.com/SponsorshipProcess>`__ for
details.

If you do have upload access, you can contact the SRU team by asking
generally in #ubuntu-release on Libera.Chat, or on the
`ubuntu-release <https://lists.ubuntu.com/mailman/listinfo/ubuntu-release>`__
mailing list.

See also: :ref:`Reference → Team Rota <reference-rota>`